Autodesk Subscription

Get more out of your Autodesk® software.
Autodesk® Subscription gives customers an advantage with more cloud computing capabilities and capacity, upgrades to the latest software releases, online technical support, and flexible licensing privileges.*

More Cloud Computing Capabilities and Capacity
Subscription customers have greater computing capabilities and more storage capacity with Autodesk® Cloud. As a result, they can view and share more design files on web or mobile devices, simulate and visualize more design options, and improve project results with web-based collaboration and data management solutions.

Upgrades to the Latest Software Releases
Subscription customers receive upgrades to the latest software releases and product enhancements, ensuring they always have the newest design tools to do their jobs.

Online Technical Support
Online technical support enables Subscription customers to quickly resolve issues and get back to work. Subscription customers also have the option to purchase increased levels of Autodesk technical support if needed.

Flexible Licensing Privileges
Subscription customers have flexible licensing privileges that enable them to use both previous and current versions of their software, install the software on both home and office computers, and use it at multiple locations.
 
*All Subscription benefits are not available for all products in all geographies.

Get the Autodesk Subscription Advantage
Contact us now for more information about the Autodesk Subscription program.

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Autodesk Subscription FAQ:

Getting started, accessing the Subscription Center, and understanding administrative roles is easy with Autodesk® Subscription.

• The Subscription Center
• Administrative and management tools, reports, and user types
• Email and Info Center alerts for updates, releases, and new benefits
• 1. Once purchased, how is subscription delivered?
• 2. How do I get started?
• 3. Who within my organization can have access to the subscription benefits?
• 4. How will I know when new downloads and training materials are released?
• 5. What if I have multiple subscription contracts?
• 6. What are the management tools?
• 7. What reports are available to help manage subscription?
• 8. How do I manage my team’s use of the features?
• 9. How do I update my contact information?

1. Once purchased, how is subscription delivered?
The contract manager will receive an email invitation with a user ID and temporary password to set up the Subscription Center account. If you cannot locate this email, you can easily request another invitation by visiting Subscription Help.

2. How do I get started?
Your contract manager will receive an email from Autodesk or the reseller with a personal access URL inviting you to set up your customer Subscription Center account, or you can go directly to the log-in page.

3. Who within my organization can have access to the subscription benefits?
With Autodesk Subscription, you can set up different user types to manage the various aspects of the subscription contract. You or someone in your organization can assign roles to determine access to features and benefits.
There are three role assignments with varying levels of access to subscription services:
• The Contract Manager (CM) receives renewal notices, and has full contract-related privileges within the Subscription Center. The CM also names users to access the Subscription Center. The CM can assume all three program roles.
• The Software Coordinator (SC) is named by the contract manager to receive email notifications to order or download applicable new releases or extensions. SCs also name users to access the Subscription Center. An SC typically has product responsibilities but also has specific contract-related privileges within the Subscription Center.
• The User is designated by a contract manager or software coordinator to access the members-only Subscription Center, including downloads, training and support (if applicable). This person may also be granted download privileges for extensions and upgrades.

4. How will I know when new downloads and training materials are released?
As long as you keep your contact information up-to-date, you will receive all emails regarding upgrades and notices about new Subscription benefits and services. Contract Managers and/or Software Coordinators will receive notifications and can forward them to their users.
Users can also click on the News link on the Subscription Center home page for a list of feature releases, or check for alerts in the Info Center from within their software.


5. What if I have multiple subscription contracts?
If you have multiple contracts, you can request that they be consolidated. Click the Subscription Help link in the Subscription Center to send an email request to the Autodesk Business Center. If your contracts have different end dates, please contact your Authorized Reseller for pricing information.

6. What are the management tools?
The contract administration tools provide reports and tools for managing your licenses and users.

7. What reports are available to help manage subscription?
Coverage and renewal reports are available to contract managers or software coordinators to track license information, check renewal dates, and view product history. If you have more than one subscription contract or reseller, you will have a separate renewal report for each contract or reseller.


8. How do I manage my team’s use of the features?
Contract managers name others in their company to serve as software coordinators. Software coordinators assist in the administration of the contract(s) and are the primary contact for product fulfillments and other product-specific tasks. Contract managers and software coordinators can designate users to have their own Subscription Center accounts. For each contract, you can use the Access Settings to determine if you want your users to access support, training, or downloads, with a limit of three users per license.

9. How do I update my contact information?
To make sure you always have access to your subscription benefits, it is important to keep your contact information up-to-date. You can make changes to your contact information by clicking on the Contact Information link within Subscription Center or by contacting your reseller.